The Nigerian Communications Commission (NCC) has approved a request by telecommunications companies to adjust their tariff rates, citing the need to address rising operational costs and ensure industry sustainability. Reuben Mouka, the NCC’s spokesperson, disclosed this in a statement, explaining that the decision aligns with the Commission’s mandate under Section 108 of the Nigerian Communications Act, 2003, to regulate and approve tariffs for telecom operators.
According to Mouka, the tariff adjustment, capped at a maximum of 50% of current rates, falls significantly below the over 100% increase proposed by some operators. He noted that the adjustment was carefully determined, considering ongoing reforms in the sector that are expected to enhance its sustainability.
“These adjustments will remain within the tariff bands stipulated in the 2013 NCC Cost Study and will be reviewed on a case-by-case basis, as is the Commission’s standard practice for tariff reviews,” Mouka stated.
He also emphasized that the changes will adhere strictly to the recently issued NCC Guidance on Tariff Simplification, 2024. Mouka explained that tariffs had remained static since 2013, despite the increasing cost of operations faced by telecom companies.
The adjustment, he said, aims to bridge the gap between these operational costs and current tariffs without compromising the quality of service to consumers. The new rates, according to the NCC, will enable telecom operators to continue investing in infrastructure and innovation.
This is expected to improve network quality, enhance customer service, and expand coverage, ultimately benefiting consumers. Mouka further noted that the Commission made this decision after extensive consultations with key stakeholders across the public and private sectors.
“The NCC recognises the financial pressures faced by Nigerian households and businesses and remains empathetic to the potential impact of tariff adjustments,” he said.
“Operators have been mandated to implement these adjustments transparently and fairly, while also educating the public about the changes and ensuring measurable improvements in service delivery.”
He added that the NCC remains committed to fostering a resilient and inclusive telecommunications sector. Beyond protecting consumers, the tariff adjustments are designed to sustain the industry, support indigenous vendors and suppliers, and promote the growth of Nigeria’s digital economy.
“The NCC will continue to engage stakeholders to ensure the telecommunications ecosystem remains viable, equitable, and accessible for all Nigerians,” Mouka concluded.
